craft robo templates craft robo template gsd template gsd templates knk files knk templates wpc files wpc templates cricut templates
All material available on and from this site copyright to Card Making Heaven Ltd 2008 - 2010
Card Making Heaven Ltd
Digi card making and scrapbooking downloadables
Craft Robo, Black Cat / Cougar, KNK, Silhouette, Wishblade, Cricut, Pazzles Inspiration. Craftmate - templates and cutting files in GSD / SVG / KNK, DXF, WPC and AI/EPS format
Unique cut card blanks, frames and toppers in a variety of materials
PSP Learning Centre - tutorials and downloadable elements
Craft Robo, Black Cat / Cougar, KNK, Silhouette, Wishblade, Cricut, Pazzles Inspiration. Craftmate - templates and cutting files in GSD / SVG / KNK, DXF, WPC and AI/EPS format
Unique cut card blanks, frames and toppers in a variety of materials
PSP Learning Centre - tutorials and downloadable elements
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PAYMENT AND PRIOR INFORMATION
When you make a purchase from this site you are trading with Card Making Heaven Limited (CMH). Card Making Heaven Ltd is registered at Companies House in the United Kingdom and offers digital goods such as cutting templates and card making kits and physical goods such as card blanks and embellishments.
Full contact details for CMH will be provided when you make a purchase. The easiest way to contact us is via email. Click here to go to the Contact Us page.
Price Information
All prices shown on the site include delivery and any applicable taxes. Please note there is a minimum order for free P&P of £5.
All prices shown on the site include delivery and any applicable taxes. Please note there is a minimum order for free P&P of £5.
Refunds
Under the Distance Selling Regulations (2000) you have a 'cooling off period' during which you can return certain goods.
Under the Distance Selling Regulations (2000) you have a 'cooling off period' during which you can return certain goods.
Payment Information
Card payments are processed securely through Paypal.
If you wish to pay via cheque, postal order or direct bank transfer to our bank account (using internet banking) then please click here to send us an email. We will provide you with all the details you need to make the payment. Let us know in the email which item(s) you'd like to purchase
Card payments are processed securely through Paypal.
If you wish to pay via cheque, postal order or direct bank transfer to our bank account (using internet banking) then please click here to send us an email. We will provide you with all the details you need to make the payment. Let us know in the email which item(s) you'd like to purchase
Order Information
If you purchase downloadable items such as cutting templates or digital card making kits your order will normally be processed within 1 working day but often much sooner. Downloadable / digital items will either be emailed to the email address you provide or you will be sent a link to download the item from the website. Download links will expire 48 hours after being sent
If you purchase downloadable items such as cutting templates or digital card making kits your order will normally be processed within 1 working day but often much sooner. Downloadable / digital items will either be emailed to the email address you provide or you will be sent a link to download the item from the website. Download links will expire 48 hours after being sent
If you purchase physical shop items your order will normally be processed within 1 working day. Orders will be despatched via Royal Mail and proof of posting obtained. We will let you know if your order is delayed for any reason.
Where an item you order is unavailable we will not substitute it with another item. We will inform you if an item you order is out of stock.
As they are considered services downloadable / digital items are excluded from this cooling off period. The contract is considered complete when the digital or downloadable item is delivered to you / made available for download. All cutting files / templates are test cut before being made available for sale / download. You should ensure that you have the cutting machine / software needed to use the digital product supplied to you.
An order for physical goods can be cancelled within 7 working days of their receipt by you. Unless the goods supplied are faulty / defective the cost of returning unwanted items must be paid for by the you the buyer. Any unwanted items must be returned in the same condition as which they were sent. CDs must have the seal intact and you must take reasonable care of the goods you've received. Partially used unwanted goods cannot be accepted for refund. Once a returned item has been received and reviewed by us we will issue a refund, usually within 1 working day. Where a refund cannot be issued we will let you know within one working day.